HEALTH CARE

Parents Face Health Insurance Issues at CareSource, Cincinnati Children’s

Now is the time to join the general public. After checking online, some parents are worried that their plan is not being accepted by children’s hospitals. Most families consider coverage and subscribers, not just price, when choosing health insurance. There is a lot of confusion for parents and caregivers currently using CareSource to get health insurance for the next year. They tell me when they log on and register that the children’s hospital doesn’t appear as part of the plan, Alexandra Ziegan says she’s a mother of three children and concerned she contacts WLWT. She is one of many parents who have taken She is one of nearly 1,000 members using her CareSource. She said she didn’t see children’s hospitals when she searched for doctors and hospitals covered by her plans. There was a red ‘X’ on it,” Geegan said. We asked her to walk us through the process she found online. “I also chose to see if there were any,” Geegan said. She wasn’t the only one with a problem, but when the family asked why they didn’t see the hospital listed when registering, the Children’s told CareSource to ask. We don’t know why they are having problems online, but if users have questions about registration or insurance coverage, they should call 844-539-1733. He used CareSource insurance at a children’s hospital over the weekend and said it was accepted.

It’s open enrollment time and some parents are worried because after checking online they discover their plans aren’t being accepted at the children’s hospital.

When choosing health insurance, most families focus not only on price, but also on coverage and who is considered in-network.

And now there’s a lot of confusion for parents and caregivers who use CareSource to get health insurance for the next year.

They tell us that Children’s Hospital is not listed as part of the plan when they log on to enroll.

Alexandra Ziegan is a mother of three and one of many parents who have brought their concerns to WLWT.

“I have three children. We take advantage of Children’s a lot. I’ve had nothing but great experiences. I’m so lucky to have them in our backyard,” said Ziegan. .

She is one of nearly 1,000 members who use CareSource.

She said that when she searches for doctors and hospitals covered by her plan, Children’s Hospital does not appear.

“When I pulled out the 94 plans available, they all had a red ‘X’ for children’s hospitals,” Ziegan said.

We asked her to walk us through the process of what she found online.

“As we scrolled, we also chose to filter by ‘Cincinnati Children’s’ to see if each plan was in the network,” said Ziegan. “I have reviewed all 12 plans available to me and none indicate that Cincinnati Children’s belongs to the CareSource network.”

She’s not the only one with problems.

CareSource and Cincinnati Children’s have confirmed they are in contract through 2023.

Children’s says the insurance covers anyone who has CareSource to use the hospital, regardless of what users see online.

But when asked why families don’t see hospitals listed at registration, Children’s told CareSource to ask.

CareSource does not know why you are having problems online, but if users have questions about registration or insurance coverage, please contact us at 844-539-1733.

One mother WLWT spoke to said she used CareSource insurance at a children’s hospital this weekend and was accepted.

Children’s Hospital spokesman Barrett Brunsman said that if users type “Cincinnati Children’s” and it doesn’t appear, try typing “Children’s Hospital Medical Center”.

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